IDEM 2020: Going Digital
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IDEM 2020 – A Digital Experience

1. Why has IDEM 2020 gone digital?

Following the updated guidance from the Government dated 20 March 2020, all large-scale events are suspended from now until 30 June 2020. Even though we have been closely monitoring the evolving situation of the COVID-19 outbreak, it is beyond our control to carry out our initial plan for IDEM 2020 at this stage. After careful consideration and discussion with our partner, we’ve decided that there will be no physical event for IDEM 2020. Instead, we are moving forward with a wholly digital experience for this edition alone.

With all the preparation that the organising team has put into IDEM, we were excited to bring dental professionals from across the Asia Pacific together in 2020. However, the health and safety of all our participants stands as top priority, it is not in the best interest to gather a big crowd during these times. By going digital, we hope to engage our participants in a safe environment.

2. Since the event has gone digital, what will happen to my registration?

For those who have already registered for IDEM 2020, your registration will automatically be rolled over to the digital event. We seek your kind understanding that while we re-work the IDEM 2020 offering into a digital format, we may not have all the answers for your questions yet but seek to re-affirm that we are working on this diligently.  

3. Can I get a refund for my IDEM Ticket?

If you have written  in to request for a refund, please allow up to 60 days for us to process the refund. Should you wish to move your registration over to the digital platform instead, please let us know by writing into 

As we gain more clarity of the full requirements of the online platform, we will also look at revising our registration packages. We will reach out to all delegates with the finalized packages as soon as we have it.  We seek your kind patience while we work on sharing the details soon. 

4. When will the digital event for IDEM 2020 take place?

As we work through the details of this new digital experience over the coming weeks, we will share more information on the revised dates and details with you soon. 

5. Is there a cost to participate in the digital event?

The IDEM digital platform is a new frontier that we are excited to explore together with you. We are working around the clock to put together the platform details. We will share more information on our revised packages with you soon.  

6. Will Continuing Education Point be offered for the digital platform?

Yes, we are currently working together with the Singapore Dental Association on the requirements for Continuing Education Points through the digital platform. We will share more information as it becomes available. 

7. Will the attendees be reimbursed for their travel/accommodation or any other expenses incurred since IDEM is postponed?

IDEM is not liable for arrangements or plans made with other companies. Please contact your travel agent/ airline and/or hotel operator directly for their refund policies. 

For further enquiries on your registration, please email us at

Information is updated as of 24 March 2020 and is subject to change without prior notice.