IDEM 2022: 7 - 9 October 2022
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FAQ

Postponement

1. Why is IDEM 2022 being postponed to October?

In line with the Singapore Government’s more cautious approach to re-opening and with the rise of concerns around the Omicron variant, we have decided to postpone IDEM 2022 to the 7–9 October 2022 to be able to offer our participants a more well-rounded experience for IDEM 2022.

Please find our Official Press Release here.

2. Since IDEM 2022 is postponed, what will happen to my registration?

All confirmed registrations will be brought forward to the new dates in October.

3. If I am unable to attend the new dates in October, can I get a refund?

If you are unable to attend IDEM 2022 due to the new dates, please write into IDEM and our registration team will assist you.

A one-time full refund will be allowed with the postponement of the event to 7–9 October 2022. Please ensure to write in by 24 February 2022 for your refund. Please note that any discounts claimed with the original registration will also be forfeited with the cancellation of your registration.

4. How long will it take to receive my refund?

Refunds may require up to 60 days to process.

5. Until when are delegates able to cancel their registration?

Please write in by 24 February 2022 to request for your refund. If no written request is received, your ticket will automatically be rolled over to the postponed dates.

6. Is there an option to attend the event fully online only?

IDEM 2022 is being organised as an in-person event, and all onsite tickets will come with complimentary access to our digital platform IDEM 360. While we will strive to bring as much of IDEM to you online, elements of an in-person event cannot translate to an online environment. Therefore, we hope to welcome as many participants as possible to our in-person event from 7–9 October 2022 at Marina Bay Sands. More information about IDEM 360 will be released closer to the event.

7. Will my loyalty discount still apply?

Loyalty discounts are valid until 8 March 2022 under the current Early Bird Rate. Due to the postponement of IDEM, we will extend the 20% discount validity through the time of the Relaunch Rate. The 20% loyalty discount will expire on 2 August 2022 together with the Relaunch Rate. Please ensure to claim your discount by the expiry date.

8. I will be travelling to Singapore for IDEM 2022. What is the current travel situation for travel into Singapore? What are the travel restrictions?

Depending on your country of origin, various channels under the Safe Travel Lanes introduced by the Singapore government may be used to enter Singapore. For more information about these, you may visit the safe travel lane website. Please find other useful links on travelling into Singapore.

This information is up to date as of time of publishing and may change. Please refer to the relevant government websites for the latest information in regard to travel.

All attendees to IDEM are required to register, please click here to register if you have not done so.

9. I wish to attend IDEM but cannot travel into Singapore. Is there still a way to participate?

We are pleased to share that update Vaccinated Travel Lane (VTL) allows quarantine-free travel to Singapore. See Point 9 for more information.

For visitors from non-VTL countries, please pre-register for IDEM and contact us to make arrangements. We are working with relevant authorities to enable relevant industry professionals from these countries to enter Singapore and attend the event. All arrangements will be subject to the approval of the relevant authorities at the time, and special conditions apply.

For registered conference delegates, the purchased ticket will grant you access to IDEM 360 where you will be able to watch the conference session and visit the trade exhibition virtually post IDEM.

General

I heard IDEM has moved to a new venue. Where will IDEM 2022 be held at?

Yes, IDEM Singapore has secured a new venue for future editions of IDEM. IDEM 2022 will be taking place at Marina Bay Sands, Sands Expo and Convention Centre.
 

Do I have to be COVID Vaccinated to attend IDEM?

Current government regulation and guidelines require all event participants to be vaccinated. Therefore, we strongly encourage you to get vaccinated, should you be considering attending IDEM. The vaccination is a safety precaution to provide a safe and seamless event experience for all attendees. For a list of vaccines that are recognised by the Singapore Government, please visit: https://safetravel.ica.gov.sg/health/vtsg#acceptedvaccines

With the current COVID-19 situation, what are the Safety Management Measures (SMMs) that need to be followed by attendees? Do I have to take daily Pre-Event Test (PET) to attend?

Current government regulations and guidelines require all event participants to be vaccinated. Therefore, we strongly encourage you to get vaccinated, should you be considering attending IDEM. The vaccination is a safety precaution to provide a safe and seamless event experience for all attendees. For a list of vaccines that are recognized by the Singapore Government, please visit: https://safetravel.ica.gov.sg/health/vtsg#acceptedvaccines
Details on accessing the in-person event will be released closer to the event. The organisers are working closely with the relevant governmental bodies to ensure the safety of our participants.

What is IDEM 360?

IDEM 360 is an online community platform with extensive business matching and networking opportunities. IDEM 360 will also feature the conference programme and exclusive online content such as webinars. All registered attendees of IDEM 2022 will receive complimentary access to the IDEM 360 platform.

Registration

Why are the registration rates on the registration page different from the final registration price seen on my registration payment page?

Registration rates published exclude Goods and Services Tax (GST), which will be added at the end of your registration.

I would like to attend the physical exhibition only. Can I attend without a conference pass?

Yes, to visit IDEM’s Trade Exhibition please register as a Trade Visitor. More information on registration can be found here.

Are children allowed into the exhibition hall?

Minors below 18 years old will not be allowed to enter the exhibition hall. IDEM 2022 Trade Exhibition are for Trade & Professionals only.

Is there a dress code for IDEM and what is it?

All attendees must be appropriately dressed in business attire and covered shoes. Bermudas, shorts and slippers are not allowed. The organiser reserves the right to refuse entry to participants who are not properly dressed.

For further enquiries on your registration, please email us at idem-reg@koelnmesse.com.sg.

Information is updated as of January 2022 and is subject to change without prior notice.