IDEM 2024: 19-21 April 2024
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FAQ

General

When and where will IDEM 2024 be held?

IDEM will be held from 19 – 21 April 2024 at Marina Bay Sands, Sands Expo and Convention Centre. 

How do I get to the Sands Expo and Convention Centre?

Sands Expo and Convention Centre is located at 10 Bayfront Avenue, Marina Bay Sands. Please find a list of options on how to reach the venue here.

Is there a dress code to attend the conference and exhibition?

Yes, IDEM is a professional trade exhibition and conference. We enforce a dress code, where all attendees must be appropriately dress in business attire and covered shoes. Bermudas, shorts and slippers are not allowed.

Is there free Wi-Fi during IDEM 2024?

Yes, Sands Expo and Convention Centre is supported with free Wi-Fi. All attendees can surf the net seamlessly around the venue by connecting to the available free Wi-Fi hotspots.

Are nursing room facilities available at IDEM 2024?

Yes, there are Family Rooms with nursing room facilities within Marina Bay Sands. The nearest Family Room to the Sands Expo and Convention Centre is located at Level 1 (Bay Level), in the Mall (The Shoppes) next to the store Orient Crown (Store Number: L1-70).

Click here for more information on the Family Rooms and its facilities.

Are there any money changers near the Sands Expo and Convention Centre?

There are 2 money changer outlets within Marina Bay Sands Mall (The Shoppes). One is located at store number L1-06 (Bay Level) and store number B1-03 (Coach Bay).

Can I bring my children along with me to the conference and/or exhibition hall?

To ensure the safety of your children, we do not allow minors below 18 years old to enter both conference and/or exhibition hall. IDEM is strictly for Trade & Professionals only.

Is there a prayer room at the venue?

There will be a prayer room located within the exhibition hall, at Basement 2.

Registration

What is included in the e-Trade Visitor Pass?

Your trade visitor pass entitles you to access the following:

  • Access to the IDEM Trade Exhibition
  • Access to IDEM360+ Digital Platform

At IDEM, we consistently strive to improve our sustainability practices. we are committed to reducing our environmental footprint, from minimising printed materials to promoting recycling.  

As part of our commitment, we will be implementing e-badges for our Trade Visitors as an alternative to printing lanyards and badges. You may access your e-badge on the IDEM360+ Digital Platform closer to the event.

I would like to register a group for IDEM 2024, who should I contact?

Delegates attending the Scientific Programme can look forward to the following group registration discounts:  

5% off the Scientific Conference for groups of 5 persons or more*  
10% off the Scientific Conference for groups of 10 persons or more*
15% off the Scientific Conference for groups of 30 persons or more*  
*Group registration discounts are not applicable for SDA and AOHT Members. Group registration discounts cannot be used for Hands-On Workshops or in conjunction with any other discounts or rebates.  

For group registration, please contact our registration team at idem-reg@koelnmesse.com.sg.

Can I register only for the limited attendance workshop or forums?

No, only registrants of the Scientific Conference can register for the limited attendance courses or forums. 

If I have registered earlier but could not turn up for the conference, can I pass my conference pass to my friend?

Name changes are possible during the early bird and regular rate period only. Name changes are only allowed to the same registration category. Name changes can be requested via email by the registration owner to idem-reg@koelnmesse.com.sg  Each name change will cost SGD $80.00.

When does the online registration close?

Online registration will close on 11 April 2024 (2359 hrs, GMT +8).

Are meals provided with the registration?

Lunch is provided for scientific conference delegates only. However, IDEM has café and food stalls located within the exhibition halls (Basement 2) which can be the options for attendees to explore.

Can I just attend the exhibition?

Yes. Entrance to the trade exhibition is free if visitors pre-register online before 12 April 2024 (2359 hrs, GMT +8). Please note that a nominal fee will apply for onsite registrations. For detailed information of the registration fee, please click here.

Why are there two different early bird registration rates?

Following the Singapore Government announcement in Budget 2022, the GST rate will be increased from 8% to 9% with effect from 1st January 2024. You may read more about this here 

All fees payable for IDEM 2024 tickets are in Singapore Dollars and are subject to 8% Goods and Service Tax (GST) till 31st December 2023 and 9% Goods and Service Tax (GST) from 1st January 2024.

Continuing Professional Education (CPE)

Will CPE points be awarded?

Yes, CPE points can be attained by attending the conferences and workshops.   

(Note: It is up to the individual National Dental Council to accredit the CPE points awarded at IDEM. Accreditation may vary for different countries.) 

How are the points collected at the conferences/workshops?

Attendance at all scientific lecture sessions during IDEM 2024 will be awarded CPE Accreditation Hours.   

Please ensure to scan your badge ID upon entry into the lecture hall for recording of CPE points. Scanning stations are located outside each hall for respective lectures.  

No CPE points will be recorded if scanning is not done.

When will my CPE Points be issued?

For Local Delegates – The Singapore Dental Association (SDA) will arrange for your CPE report to be uploaded to the Singapore Dental Council (SDC), please allow up to one month after IDEM 2024 for this.  There is no need for you to submit any documentations.   

For Foreign Delegates – The organisers will prepare your digital Certificate of Attendance, please allow up to one month after IDEM 2024 for this. 

Do note that the SDA will not be liable for any discrepancies in CPE Reports. It is the sole responsibility of the delegate to ensure that his/her attendance is recorded through our scanning system.  

For any enquiries on CPE matters, you can contact the SDA via email: idem@sda.org.sg 

IDEM360+

What is IDEM360+?

IDEM360+ is an online community with extensive business matching and networking opportunities. IDEM360+ will also feature the conference programme and exclusive online content such as webinars.

How do I download the IDEM360+ App?

Click this link here to download the IDEM360+ App. It is available on the AppStore and on Google Play Store.

I need help accessing IDEM360+. Who can I look for?

Please refer to the Help Desk on IDEM360+ which can be found in the menu. This page provides you with the Attendee and Exhibitor User Guides and FAQs. Should you require further assistance on the platform, please contact Swapcard Support.

Planning your trip to Singapore

Where can I stay in Singapore?

IDEM 2024 has partnered with selected hotels that are located within close proximity to the venue, Marina Bay Sands, Singapore, and is offering an extensive range of accommodation options for both groups and individuals. Refer to our Official Hotels page to enjoy preferential rates offered by our partner hotels.

Do I need a visa to enter Singapore?

Click here <link to VISA/Invitation Page> to find out about VISA Requirements for your visit to Singapore and also download your IDEM 2024 Invitation Letter.  In the event you need to apply for VISA, please submit your request to idem-reg@koelnmesse.com.sg  

All VISA invitation letters will only be processed when you have made payment for your registration as conference delegate and/or confirmed your participation as Trade Visitor. You are advised to submit your VISA application EARLY to ensure your documentations are ready prior to IDEM 2024. 

Are there any discount flight tickets for IDEM 2024 visitors?

Singapore Airlines offers special rates on airfare for IDEM 2024 attendees from agreed destinations. Discounts are applicable only on Standard and Flexi Fare types using the IDEM 2024 promo code. Please find the SIA promo code in your Registration Confirmation Letter/Please write to idem-reg@koelnmesse.com.sg for the SIA promo code.

Where can I find tourist information such as events and attractions in Singapore?

Visit the Visit Singapore Website to find out more information about the events and attractions in Singapore. It offers a whole slew of lifestyle picks, travel planning tools and recommendations.

For further enquiries on your registration, please email us at idem-reg@koelnmesse.com.sg.

DISCLAIMER: All information is correct as of August 2023.