IDEM 2020: 19 Jun - 19 Aug
Website Header Registration - Registration & Refund Policies

Registration Policies

1. General Policy
  • All rates are inclusive of 7% Goods and Services Tax.
  • Your registration will be valid when payment is received in full by the Organisers.
  • The Organisers reserve the right to amend any part of the programme without giving prior notice should the need arise.
  • The Organisers reserve the right to cancel the conference or any part thereof without prior notice in the event of acts of god, fire, acts of the government, terrorism, war or any other events beyond the control of the Organisers. Refunds will be subjected to review accordingly.
2. Refund Policy (Physical Event Tickets)
  • A 100% refund will be granted to all delegates, who wish to cancel their full participation in IDEM 2020.
  • All requests for refunds must be submitted in writing to the organisers (email: idem-reg@koelnmesse.com.sg).
  • Delegates, who do not write in will automatically be rolled over to the IDEM Digital Platform. A Refund of the difference between the full price ticket and the IDEM Digital registration rate, will be processed.
  • Benefits and Discounts accorded for staying on for the IDEM Platform will no longer be accorded once refund is processed.
  • Please allow up to 60 days for processing of any refunds.
  • Refund will be made based on payment method used.
3. Refund Policy (IDEM 2020 - Digital Edition: Money Back Guarantee)
  • The Money Back Guarantee Policy only applies to the IDEM 2020 Digital Event Ticket.
  • All requests to refunds based on the Money Back Guarantee Policy must be submitted in writing to the organisers (email: idem-reg@koelnmesse.com.sg) by 18 August 2020.
  • Refund requests after the 18 August 2020 will not be accepted.
  • Refund will be made nett of bank charges for the money back guarantee .
  • Benefits and Discounts accorded for staying on for the IDEM Platform will no longer be accorded once refund is processed.
  • No CPE Points or Certificates will be issued after the refund is processed.
  • Please allow up to 60 days for processing of any refunds.

Information is correct as of May 2020 and is subject to change without prior notice.